Home private vacancy Trainees-DFCC Bank

Trainees-DFCC Bank

Trainees-DFCC Bank

Closing Date: 07/03/2021

TRAINEES – CONTRACT BASIS
CALL CENTRE (MALABE)
You should ideally;
be below 23 years of age

successful completion of GCE O/L (with credit passes for English and Mathematics ) and GCE A/L with three passes for the main subjects excluding General English
possess strong oral and written communication skills (preterably trilingual)

possess excellent interpersonal skills
possess good problem solving skills
be motivated to provide excellent customer service
be flexible with working hours

You will be responsible for,
informing the Bank’s products and services to existing and potential customers
cross selling products and services over the phone to customers
listening to customer queries and handling them effectively
assisting in conducting surveys on customer satistaction levels and resolving

complaints

We are an equal opportunity employer. Any form of canvassing is discouraged. Correspondence will only be with the short-listed candidates,
Please apply via e-mail by sending a DFCC Bank application form which
could be downloaded from our website to [email protected] with the post applied for in the subject by 7 March 2021.
Senior Vice President (Human Resources) DFCC Bank PLC, 73/5 Galle Road, Colombo 03 website www.dfcclk

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